Performance: The gap between perceived and measured speed
Technical performance metrics don't always align with user perception. A site can be technically fast but feel slow, or vice versa.
Perceived vs. Measured
Users care about:
Technical metrics focus on:
Optimizing Perception
Progressive Enhancement
Load content in meaningful chunks rather than waiting for everything.
Optimistic UI
Show expected results immediately, correct if necessary.
Skeleton Screens
Provide structure while content loads.
Micro-interactions
Acknowledge user actions immediately.
Balanced Approach
The best performance strategy addresses both technical metrics and user perception. Fast loading times matter, but so does the feeling of speed throughout the entire interaction.